Terms and Conditions (GTC)
photogravure.studio
Status: October, 2026
For reasons of readability, the masculine form is used for personal designations in these GTC. This always refers to people of all genders.
1. Scope
These General Terms and Conditions (GTC) apply to all contracts, deliveries, and services of photogravure.studio, owner: Steffen Dibke (hereinafter "Provider"), which are concluded via the website photogravure.studio, by e-mail, or via other means of distance communication.
2. Conclusion of Contract
The presentation of services on the website does not constitute a legally binding offer, but rather an invitation to submit an inquiry. A contract is only concluded when the Provider accepts the customer's inquiry by means of a written order confirmation (usually by e-mail) and the payment terms have been agreed upon.
Section 10.2 applies handle-specifically to workshops.
3. Prices and VAT
All prices include the statutory value-added tax.
4. Copyright and Use
Provider's Own Designs: For products based on the Provider's motifs, all copyrights remain with the Provider. The customer receives a simple right of use to utilize the physical printing block for their own prints. Any duplication, digitization, or commercial exploitation of the motif beyond this is prohibited.
Customer Motifs: For custom orders, the customer guarantees that they hold the necessary copyright and usage rights for the templates provided. The customer indemnifies the Provider against all third-party claims arising from copyright infringements.
Labeling: The Provider is entitled to discreetly mark the back of manufactured printing blocks with their name as the author or manufacturer (e.g. "photogravure.studio").
5. Right of Withdrawal and Exclusion
Right of Withdrawal: Consumers have a statutory 14-day right of withdrawal for distance selling contracts concerning finished artworks (stock goods).
Details can be found in the cancellation policy for purchase contracts in the appendix.
Exclusion: The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer (§ 312g para. 2 no. 1 BGB). This applies in particular to custom-made photopolymer plates and custom prints based on customer motifs.
Workshops: Section 10.9 applies to workshops.
6. Special Features of the Craft
Photogravure is a manual process. Slight variations in ink application, positioning, or paper texture are process-related, constitute the unique character of the piece, and do not represent a defect.
7. Retention of Title and Payment
The delivered goods remain the property of the Provider until full payment has been made.
Unless otherwise agreed, payments must be made within 7 days of receipt of the invoice without deduction.
Section 10.4 applies handle-specifically to workshops.
8. Liability and Transfer of Risk
The Provider is only liable for damages in cases of intent or gross negligence.
In the case of shipping to entrepreneurs, the risk of accidental loss or deterioration of the goods passes to the customer as soon as the shipment has been handed over to the transport company.
9. Storage of Printing Blocks
Free Storage: The Provider stores manufactured photopolymer plates (printing blocks) free of charge for the first year after completion. The storage period begins on the date of completion of the plate.
Fee-Based Storage: From the second year onwards, an annual storage fee is charged per plate. The amount of the fee will be communicated to the customer in writing in good time before the end of the first year.
Collection and Return: The customer is entitled to collect the plate at any time or have it shipped at their own expense. Returning the plate ends the Provider's obligation to store it.
Uncollected Plates: If the customer does not respond to a written request for collection or clarification of further storage within three months, the Provider is entitled to dispose of the plate. In this case, the Provider's liability is waived.
Disclaimer of Liability: The Provider stores the printing blocks with standard care, but assumes no liability for damage caused by normal storage, aging of the material, or force majeure.
10. Workshops
10.1 Validity: The following provisions apply additionally to workshops. They take precedence over sections 2, 5, and 7 to the extent that they deviate from them.
10.2 Conclusion of Contract: The customer's inquiry is non-binding. The Provider sends the customer an offer by e-mail stating the date, scope of services, price, these GTC, and the cancellation policy. The contract is concluded when the customer confirms this offer by e-mail. Information about vacant spaces on the website is non-binding. A place is only reserved once the contract is concluded.
10.3 Scope of Services: The date, duration, location, and the services included in the price are specified in the offer. Travel, accommodation, and meals are not included unless the offer states otherwise.
10.4 Price and Payment: The total price stated in the offer, including value-added tax, applies. A deposit in the amount specified in the offer is due upon conclusion of the contract. The remaining balance is due within 7 days of receipt of the implementation confirmation (Section 10.5). If the contract is concluded 30 days or less before the start of the workshop, the total price is due upon conclusion of the contract.
10.5 Minimum Number of Participants: The workshop takes place with a minimum of two participants. The Provider confirms the implementation in text form no later than 30 days before the start of the workshop. If the minimum number of participants is not reached by this time, the Provider can cancel the workshop in text form up to 30 days before it starts. In this case, the Provider will refund any payments already made immediately and in full. The Provider recommends booking travel and accommodation only after receipt of the implementation confirmation.
10.6 Cancellation by the Customer: The customer can cancel their participation at any time in text form. In this case, the Provider may charge flat-rate compensation:
for cancellations more than 30 days before the start of the workshop: in the amount of the deposit,
for cancellations from the 30th day before the start of the workshop or later, as well as for non-attendance: in the amount of the total price.
The customer reserves the right to prove that the Provider incurred no damage or significantly less damage. The statutory right of withdrawal (Section 10.9) remains unaffected.
10.7 Replacement Person and Subsequent Allocation: The customer can designate a replacement person in text form up to the start of the workshop who will participate in their place and accept these GTC. The Provider may reject the replacement person for objective reasons. If the replacement person participates, the compensation under Section 10.6 does not apply. The customer is liable alongside the replacement person for the workshop price. If the Provider can allocate the vacated space elsewhere, the compensation also does not apply. There is no entitlement to subsequent allocation. In both cases, a processing fee of €25 is charged.
10.8 Cancellation by the Provider: If the Provider cannot conduct the workshop due to illness, force majeure, or another reason for which they are not responsible, they will offer an alternative date. The customer can instead demand a full refund of the payments made.
10.9 Right of Withdrawal: Consumers have a 14-day right of withdrawal from the conclusion of the contract for workshop contracts. Details can be found in the cancellation policy in the appendix. If the workshop begins before the expiry of the withdrawal period, the Provider will only conduct it if the customer explicitly requests this. If the customer withdraws after this, they owe compensation for the value of the service provided up to the point of withdrawal. The right of withdrawal expires upon full implementation of the workshop if the customer has previously explicitly agreed and confirmed that they lose their right of withdrawal as a result.
10.10 Safety in the Studio: The workshop involves working with a printing press, UV light, and chemicals. Participants must follow the Provider's safety instructions.
11. Final Provisions
The law of the Federal Republic of Germany applies. Should individual provisions of these GTC be invalid, the validity of the remaining provisions remains unaffected.
Place of Jurisdiction: If the customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes arising from the contractual relationship is the registered office of the Provider.
Cancellation Policies and Model Cancellation Form
Cancellation Policy for Workshops
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day of the conclusion of the contract.
To exercise your right of withdrawal, you must inform us (photogravure.studio, Steffen Dibke, Eisenindustriestraße 4, 58239 Schwerte, Phone: +49 15679 785214, E-mail: info@photogravure.studio) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). You may use the attached model cancellation form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract.
Cancellation Policy for the Purchase of Finished Artworks
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
To exercise your right of withdrawal, you must inform us (photogravure.studio, Steffen Dibke, Phone: +49 15679 785214, E-mail: info@photogravure.studio) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). You may use the attached model cancellation form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Model Cancellation Form
(If you want to withdraw from the contract, please fill out this form and send it back.)
To photogravure.studio, Steffen Dibke, Eisenindustriestraße 4, 58239 Schwerte, E-mail: info@photogravure.studio
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
Ordered on (*)/received on (*)
Name of consumer(s)